Fraud Prevention

Protect Yourself from Phishing Scams

Recently, there has been an increase in fraudulent activities involving individuals impersonating financial institutions via SMS, email, or phishing links. RockFlow reminds you to stay vigilant to protect your funds and personal information.

Beware of Suspicious Links

Official emails and SMS notifications from RockFlow will not typically contain external links to unofficial domains. If you receive any message claiming to be from RockFlow that includes suspicious links or requests sensitive information, DO NOT click, forward, or reply.

Official Verification Channels

If you encounter any suspicious activity, please verify it immediately through the Customer Service in the RockFlow App or via our official channels below:
Official WeChat Support: RockFlow-Tako (WeChat ID: tako188666)
Official Support Email: support@rockflow.ai
Official Website: www.rockflow.ai

Security Tips: 4 Ways to Stay Safe

Verify Official Sources Only trust information released via the RockFlow App, our official website, and verified social media platforms. Be Skeptical of Unsolicited Messages Stay alert if you receive unsolicited calls or messages from individuals claiming to be "RockFlow Customer Service."
Protect Personal Information We will never ask for your login credentials, verification codes (OTP), or passwords via phone, email, or text message.
Monitor Account Activity Regularly review your account login history and update your password periodically.

Have Questions? Contact Us Immediately

If you have doubts about the source of any information or need further assistance, please contact us via our official channel:
📧 Support Email: support@rockflow.ai
RockFlow is committed to providing a secure and reliable investment environment. Staying vigilant is the first step in protecting your assets. Let's work together to prevent fraud and ensure a safe investment journey.