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What's the ID requirement for my verification?

Please check the list of IDs we accept and upload again if your verification is rejected. ๐Ÿฆ„

If your nationality is not mentioned below and you have problems on ID verification, please contact our customer service for help. You can send email to support@rockflow.ai, or contact us through Messenger, Telegram or WhatsApp as belows:๐Ÿฆ„

Acceptable ID List

Firstly, Passport is accepted and recommended for all regions in the globe.

Secondly, for users in specific countries, please refer to the following list:

  • Phillippine:
    • Passport(Preferred)
    • Driver's License
    • Voterโ€™s ID
    • Visa
    • Postal ID
    • Professional ID
    • SSS UMID Card
    • SSS ID Card
    • PhilHealth Card๏ผˆnot paper๏ผ‰
    • NBI clearance card
  • Indonesia:
    • Passport(Preferred)
    • Driver's License
    • Residential Identity Card(KTP)
    • Permanent residence permit
  • Malaysia:
    • Passport(Preferred)
    • National ID (MyTentera, MyKAD)
    • Driver's License
    • Permanent Resident Card
    • Visa
  • Vietnam:
    • Passport(Preferred)
    • Driver's License
    • National ID
  • Thailand:
    • Passport(Preferred)
    • National ID
    • Driver's License
  • India:
    • E-Pan or Pan Card
    • Driverโ€™s License
    • Visa
    • Aadhaar Card

ID Picture Upload Requirementโ€‹

Please make sure the photo of your ID is clear with all four corners. A good example is this:

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