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What's the ID requirement for my verification?

Please check the list of IDs we accept and upload again if your verification is rejected. 🦄

If your nationality is not mentioned below and you have problems on ID verification, please contact our customer service for help. You can send email to support@rockflow.ai, or contact us through Messenger, Telegram or WhatsApp as belows:🦄

Acceptable ID List

Firstly, Passport is accepted and recommended for all regions in the globe.

Secondly, for users in specific countries, please refer to the following list:

  • Phillippine:
    • Passport(Preferred)
    • Driver's License
    • Voter’s ID
    • Visa
    • Postal ID
    • Professional ID
    • SSS UMID Card
    • SSS ID Card
    • PhilHealth Card(not paper)
    • NBI clearance card
  • Indonesia:
    • Passport(Preferred)
    • Driver's License
    • Residential Identity Card(KTP)
    • Permanent residence permit
  • Malaysia:
    • Passport(Preferred)
    • National ID (MyTentera, MyKAD)
    • Driver's License
    • Permanent Resident Card
    • Visa
  • Vietnam:
    • Passport(Preferred)
    • Driver's License
    • National ID
  • Thailand:
    • Passport(Preferred)
    • National ID
    • Driver's License
  • India:
    • E-Pan or Pan Card
    • Driver’s License
    • Visa
    • Aadhaar Card

ID Picture Upload Requirement

Please make sure the photo of your ID is clear with all four corners. A good example is this: