What's the ID requirement for my verification?
Please check the list of IDs we accept and upload again if your verification is rejected. 🦄
If your nationality is not mentioned below and you have problems on ID verification, please contact our customer service for help. You can send email to support@rockflow.ai, or contact us through Messenger, Telegram or WhatsApp as belows:🦄
Acceptable ID List
Firstly, Passport is accepted and recommended for all regions in the globe.
Secondly, for users in specific countries, please refer to the following list:
- Phillippine:
- Passport(Preferred)
- Driver's License
- Voter’s ID
- Visa
- Postal ID
- Professional ID
- SSS UMID Card
- SSS ID Card
- PhilHealth Card（not paper）
- NBI clearance card
- Indonesia:
- Passport(Preferred)
- Driver's License
- Residential Identity Card(KTP)
- Permanent residence permit
- Malaysia:
- Passport(Preferred)
- National ID (MyTentera, MyKAD)
- Driver's License
- Permanent Resident Card
- Visa
- Vietnam:
- Passport(Preferred)
- Driver's License
- National ID
- Thailand:
- Passport(Preferred)
- National ID
- Driver's License
- India:
- E-Pan or Pan Card
- Driver’s License
- Visa
- Aadhaar Card
ID Picture Upload Requirement
Please make sure the photo of your ID is clear with all four corners. A good example is this:
