Deposit & Withdraw

📄️ How do I convert currencies

If you need to convert currencies, please follow these steps:

📄️ How do I fund my account

We now support two deposit methods for you to fund your account:

📄️ How long does it take for my account to receive the deposit

Normally it will take 1-2 working days for your account to receive the deposit after you provide the reference and correct amount of your deposit to us. If this time is exceeded, please contact your bank to check the progress.

📄️ How do I set up a notification after my deposit process is complete

You don't have to. We will send reminders after your funds arrive in the account. Please pay attention to emails, push and SMS.

📄️ Why can't I put other people's name

You can't put other people's name because we are under the legal obligation to request our clients to use their own name when opening an account and doing transactions.

📄️ How to Withdraw Funds

View your account details at [Mine]-[Account Details].

📄️ How long does it take to withdraw my money

The withdrawal will be completed within 1-2 working days after receiving your application. Please confirm the specific arrival time with your bank.

📄️ Stock Transfer Operation Guidelines

Step 1: Contact your brokerage firm to transfer your shares.

📄️ Guide to Transferring Stocks from Futu to RockFlow

The process of transferring stocks from Futu Securities to RockFlow involves two main steps:

📄️ Guide to Transferring Stocks from Webull to RockFlow

The process of transferring stocks from Webull Securities to RockFlow involves two main steps:

📄️ Guide to Transferring Stocks from Tiger Brokers to RockFlow

The process of transferring stocks from Tiger Brokers to RockFlow involves two main steps:

📄️ Wire Transfer Guidance

Wire Transfer from US Bank

📄️ How to deposit via Velo to RockFlow

TO PERSONAL ACCOUNTS

📄️ How to deposit via Bank of America(Zelle) to RockFlow

1. After logging in, hover your cursor over the “Transfer | Zelle®” tab to see the menu options.

📄️ How to deposit via Wellsfargo to RockFlow

1. Check if this is an option for you. You can wire money online if you have been a Wells Fargo Online customer for at least 180 days. You also need a valid Wells Fargo savings, checking, or Command Asset Program account.

📄️ How to deposit via Standard Chartered to RockFlow?

For details, please contact customer service.

📄️ How to deposit via HSBC to RockFlow

For details, please contact customer service.