How do I convert currencies?
RockFlow does not support automatic currency exchange for now, but will support it in the future!
If you need to convert currencies, please follow these steps:
- Send your currency conversion request to: support@rockflow.ai The following information should be included in the title and body of the email: RF****+real name+currency conversion request (eg. I have the total number of XXX Hong Kong dollars, and I want to exchange for XXX USD)
- After the currency conversion is successfully made, you will receive an email notification from RockFlow
- Attention:
- Exchange rate: the actual exchange rate will change with the foreign exchange rate
- Exchange time: 10:00 - 18:30 daily on weekdays
- Exchange restrictions: The money you get from selling shares on T-day needs to be settled on T+2 before currency exchange can be made.