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How do I convert currencies?

If you need to convert currencies, please follow these steps:

  • Apply for the exchange under "My" > "Account" > "Currency Exchange".
  • You'll receive an email from RockFlow once the exchange is complete.
  • After the currency conversion is successfully made, you will receive an email notification from RockFlow
  • Attention:
    • Exchange rate: the actual exchange rate will change with the foreign exchange rate
    • Exchange time: 10:00 - 18:30 daily on weekdays
    • Exchange restrictions: The money you get from selling shares on T-day needs to be settled on T+2 before currency exchange can be made.
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