Skip to main content

How do I convert currencies?

RockFlow does not support automatic currency exchange for now, but will support it in the future!
If you need to convert currencies, please follow these steps:

  • Send your currency conversion request to: The following information should be included in the title and body of the email: RF****+real name+currency conversion request (eg. I have the total number of XXX Hong Kong dollars, and I want to exchange for XXX USD)
  • After the currency conversion is successfully made, you will receive an email notification from RockFlow
  • Attention:
    • Exchange rate: the actual exchange rate will change with the foreign exchange rate
    • Exchange time: 10:00 - 18:30 daily on weekdays
    • Exchange restrictions: The money you get from selling shares on T-day needs to be settled on T+2 before currency exchange can be made.
Contact us