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Guide to Transferring Stocks from Tiger Brokers to RockFlow

The process of transferring stocks from Tiger Brokers to RockFlow involves two main steps:

  1. Contact Tiger Brokers to Initiate Stock Transfer
  2. Contact RockFlow to Accept Your Transferred Stocks Note: The following guide is for reference purposes only. If you encounter any issues during the actual transfer process, please contact customer support for confirmation.

Step 1: Contact Tiger Brokers to Initiate Stock Transfer​

  1. Refer to Tiger Brokers Help Center for instructions within the Tiger Brokers APP.

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  2. Provide the following information about RockFlow during the operation: Transfer to US stocks:

    • Transfer Platform: Rockalpha Limited
    • Counterparty Broker Name: Velox Clearing LLC
    • DTC Number: 3856
    • Transfer Account: 88ZG0230
    • Transfer Account Name: ZINVEST GLOBAL LIMITED-OTHER CLIENT

    Transfer to Hong Kong stocks:

    • Transfer Platform: Rockalpha Limited
    • Counterparty Broker Name: Zinvest Global Limited
    • Central Clearing (CCASS) Number: B02102
    • Contact Person: Mr. Ken
    • Contact Number: 3852-2183
    • Contact Email: settlement@zvsthk.com Note: The information required for confirmation should be based on the actual display. The information provided above is for illustration purposes only.

Step 2: Contact RockFlow to Accept Your Transferred Stocks​

After the transfer-out platform executes the transfer operation, you need to send an email to RockFlow customer service. The email must include the following information:

  • Your Name:
  • Your RockFlow Account Number:
  • Counterparty Broker Name:
  • DTC Number of the Counterparty Broker (for US stock transfer):
  • Central Clearing Number of the Counterparty Broker (for Hong Kong stock transfer):
  • Contact Person at the Counterparty Broker:
  • Contact Phone Number of the Counterparty Broker:
  • Contact Email of the Counterparty Broker:
  • Your Account Number at the Counterparty Broker:
  • Your Account Type at the Counterparty Broker (Individual/Institution):
  • Transfer Information: List of stocks transferred to RockFlow (Download the template from the attachment, fill it out as instructed, and attach the Excel file to the email) Transfer Stocks List.xlsx
  • Account Opening Proof Documents: Upload a confirmation of your successful account opening at the counterparty broker, as well as a confirmation email or document of your successful account opening at RockFlow.
Note:
  1. Stock transfer between different brokers is only allowed for accounts with the same name and cannot be transferred to third-party accounts.
  2. Fees: RockFlow does not charge fees for receiving stocks, and fees are charged by the transfer-out broker.
  3. Time: RockFlow needs to confirm account information with the transfer-out broker and execute the transfer, which is expected to take 3-15 working days.
  4. After initiating the transfer, you can continue trading the stock; however, any trades made will render the corresponding transfer request invalid. Once the transfer process enters the final clearing and transfer stage, trading may not continue (different stocks have different clearing times, which may take 2-3 days).
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